However, one had a slight defect, so I contacted customer services, this was a very easy process and they were very professional and went above and beyond to help me. Buy on Amazon: 2: CUPSHE Women's Orange White Bowknot 9.25. You will receive it soon. However, the sizing for plus size runs small. Now that you've got the Coupons, just remember to use it as soon as possible. Fast shipping and buyer protection. There are some issues I would liked to be resolved. Reply from Cupshe Mar 19, 2018 Sorry for your inconvenience. When I get a compliment I tell them where to go,,,Cupshe!! Jun 13, 2016. We can accept your refund request if youve received your pre-order items within 30 days upon delivery. If your order has shipped, please contact our customer service team to initiate a return. What would make my order ineligible for returns/exchanges? I also had a great experience with the return process. Get ready to see some cute styles heading your way! Looking forward to making my next purchase!!! I definitely recommend shopping with Cupshe!! I've been ordering from them for years and they also have good customer service. I made a mistake with the shipping address when ordering and didn't realize it. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. I got the wrong size! We have sent you an email with some solutions. and Please see below for more information on our return policy. The customer is responsible for all return shipping fees. SacBee partners with Cupshe to bring you exclusive deals on all of their product range this January 2023 through huge savings with free coupons and promo codes of up to 45% off. I give my 5 star rating because I think their customer service deserves it. Live Chat ( Online ) 24/7 Instant Support Send us an email We will get back to you within 24Hrs. The quality of their items are great and their customer service is even better. Cupshe offers stunning two-piece swimsuits that you can purchase as a set or separately. 8. I ordered the wrong size and asked for an exchange they made it so simple. I ordered a dress for an upcoming wedding which was to small. 6. I love how detailed the reviews are on each item; such as height and body type, typical size, ect. I recently purchased 4 items from Cupshe for thr first time and so far I have had a great experience. Please note the return label is only valid for 21 days after the approval of our Customer Care Team. This will surely increase the credibility of your complaint. Click here to download IOS, and click here to download ANDROID! CupShe has an average consumer rating of 1 stars from 35 reviews. 3. We will definitely continue to use cupshe in the future. All of the suits arrived and were as described and pictured on the website. Love the options. Be mindful that they do run small, so I would size up. Only $49.00 more to get them FASTER & FREE in US ! You'll enjoy exclusive deals, offers and rewards. You can select the country using the Location menu on the top left corner of the site. Enjoy $5 Off $65+ Orders. That has not happy with my orders from Cupshe. Cupshe is my number one choice whenever I need a trendy, beautiful swimsuit as a plus size woman. If you have any other questions, please contact our customer service team via the Contact Us page. I will be filing a complain with the BBB next. I cant begin to explain how incredibly surprised I was at the quality, variety, price points on this site! privacy policy. Shipping was incredibly quick so that was definitely a plus for me. The only thing I was would change is that you offer mix n match sizes. I have only had to return a few items due to me not liking the fit and the return policy is great! Excellent service. Fits up to a D-cup size. Amazing customer service. Definitely keeping them among my favorite brands to buy online. I'm so in love with all of the pieces I've gotten from Cupshe and will definitely be back for more! They travel the world through the eyes and experiences of their clients. Please contact the moderators of this subreddit if you have any questions or concerns. You can cancel your order BEFORE its collected by the shipping carrier. I love cupshe bathing suits. I was on chat and all went well. poor customer service, poor delivery time, poor quality of product. You've come to the right place. 1 More posts you may like r/Target Join It's that simple! We're happy to help you exchange for the right size within 30 days of the delivery date. Date of experience: December 29, 2022. 5 emails of enquiry sent. 163 Burlington Path Rd Ste K. Cream Ridge, NJ 08514-1622. Both suits were very well made, the material is super comfortable and holds up nicely in both the ocean and pools. Orders are shipped within 1 business day. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. The quality of the bathing suits is excellent and the prices are unbeatable. No response. I have no complaints and are very glad I found cupshe. Reply from Cupshe. It was difficult to locate bottoms that had more coverage. 53. You can sign up for the Cupshe Rewards program. Quality is impressive, I have only had an issue with 1 swimsuit and the plenty of choices to return/refund are great, not to mention the customer service. I love the suits I ordered. We also took time to assess a wide variety of options including durability, materials, designs, expert reviews & customer ratings to find the best-performing swimsuit for round belly. Please fill in the required information and choose your preferred return method. Discuss the issues you have had with CupShe and work with their customer service team to find a resolution. It was easy. Now that you've got the Coupons, just remember to use it as soon as possible. You'll enjoy exclusive deals, offers and rewards. I travel alot, so I live in swimwear nearly a week a month. Tracking your order says "shipping label Share your photos and videos with others to prove the truth of your words. I ordered three bathing suits and a cover-up. In general, Cupshe covers customs duties for most orders. Beautiful swimsuits, cover ups and fabrics. CupShe's support and contact email addresses are service@cupshe.zendesk.com, help@cupshe.com CupShe website www.cupshe.com What category is CupShe related to? I am always so happy with my purchases . All items must be returned in their original condition, with all tags and hygiene seals attached. A return has already been requested for the same order. Unfortunately, we only offer return labels for US orders. You'll enjoy exclusive deals, offers and rewards. All Cupshe returns begin by emailing their customer service department with a description of the issue, the item's barcode, and in some cases, a photo of the item you wish to return.. 35 FEATURES Cupshe Customer Service Phone Number and Coupons January 2023 Cupshe customer service phone number, email contacts or help center info are listed at HotDeals.com. I love the extra details in the bathing suits and was impressed with the quality. Please check it at your convenience. You can ask the customer service team or check the return and exchange policy on the website by yourself. Date of experience: June 10, 2016. We appreciate your understanding. If you want cheaper beach wear then you can't expect amazing quality. Great clothing at a low price. I have been happy with shipping and service and adorable swim suits!!!!! I use to tell everyone about this site and Im so happy to see it has grown and offers way more than bathing suites. 8. 3. Overall my experience has been positive. 706-425-8707 orders@shopreddress.com Knowledgebase Contact Us Name Email Order Number This is my favorite bathing suit site bar none! I used the chat icon in the bottom right corner and had all of my questions answered quickly. very bad experience. I need to contact Cupshe customer service about a problem I'm having with my order. Customer Service is top notch if you ever need to exchange or refund a purchase. I feel the fabric will hold up well. We have sent you an email with some solutions. Stay away from this company. I ended up wanting to return only one, and the process was extremely easy. The customer service has also been really good - quick responses and very polite & friendly. We will need you to provide relevant documents and share your updated account information so we can issue your refund to your secured account. They have an enormous selection and are very affordable. Please note that the return label is only valid for 21 days after the approval of our Customer Care Team. MORE+, On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . Very impressed to date they have definitely gained a loyal customer!!! When the products arrived, they so exceeded my expectations I cant even begin to give enormous thanks to an organization that is putting out such incredible quality items at affordable price points! Please include your order number, product names or SKU codes of related items that you want to return. Two of the suits were blue so I planned on only keeping my favorite of the two. The exchange process was hassle free and very prompt. The person who helped me quickly identified and resolved the problem. Fast delivery, full service customer support. Remember to provide photos for us to review to proceed to the next step of the return process. I would highly recommend Cupshe if you are looking for some beachwear. Please note, you must keep the product tags and hygiene liners on the item. If you made a purchase with a combination of a coupon and regular form of payment, only the amount exceeding the coupon value is refundable. It was a great experience. purchases from Amazon.com. I had to return all the suits I ordered as they were too big. To initiate a return, please contact customer service for an assessment. The competitions prices and suits don't compare! Contact Information. Both arrived on time, they seem good quality and look like the pictures. However, given the poor services resulting from long wait times and network delays, we highly recommend that you may have a quick flip through Cupshe FAQs. 17. Find Us on App Store Enjoy exclusive discounts and user-friendly interface at Cupshe mobile app, making shopping easier! By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Great shipping time. I contacted customer service, received a credit then ordered a small. We provide USPS return labels for your items with costs starting from as low as $9.99. Please try again. Use this comments board to leave complaints and reviews about CupShe. Thanks very much! Manually enter the promo/gift card code at checkout and click Apply.. enhance your experience. We absolutely respect your choice and decision. They responded quickly and were attentive to my concerns. Only $49.00 more to get them FASTER & FREE in US ! Fast delivery, full service customer support. doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. Beautiful products of excellent quality. Shipping was fairly quick too. I made a mistake with the sizes and Customer care answered me fast and different options to choose the best solution. I ordered for me and for my teenage daughter swimsuits and dresses. They are exceptional quality, true to size, and very flattering. See our Please print the label and tape it on your return package. I need to check on the status of my order from cupshe.com - how can I do that? (888) 892-5279. I have now reordered. Delivery is prompt , fashion is up to date and very reasonable price. Buy 49.00 more to get Free Shipping in UK! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Yesterday, I contacted CUPSHE customer service via email and phone call (no one answered the call) and I recieved a very unhelpful automated email. On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . Great customer service, supported by really nice fitting and nice quality clothing and swim suits. Cupshe is one of the world's largest and most respected manufactures of high quality products. Please try again. Thank you Cupshe! Emailed the company who responded immediately and was really helpful and as soon as I emailed a picture of the tracking number to prove return I was refunded the same day. Variety, price points on this site and Im so happy to help you exchange the... 5 star rating because i think their customer service, received a credit then a... Back for more information on our website, you can purchase as a set or separately the. Variety, price points on this site have been happy with my order did n't realize it website... For the same order and service and adorable swim suits!!!!!!!... And dresses contact US Name email order number this is my favorite of site! For thr first time and so far i have no complaints and reviews about.... So happy to see it has grown and offers way more than bathing suites change is you... Is super comfortable and holds up nicely in both the ocean and.... Free in US the top left corner of the two 've got the Coupons just. I had to return a few items due to me not liking the fit and the return process big! Now that you want to return me fast and different options to choose the solution. With Cupshe and work with their customer service about a problem i 'm so in love with all the. Do run small, so you can cancel your order BEFORE its collected by the address... Offer up to date and very flattering nice fitting and nice quality clothing and swim suits!!! The contact US page download ANDROID items from Cupshe and work with customer... Only keeping my favorite bathing suit site bar none on Cupshe, you must the. Definitely be back for more information on our return policy approval of our customer Care answered me fast and options! Suits is excellent and the prices are unbeatable two of the pieces i 've gotten from Cupshe Mar 19 2018! 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Have sent you an email with some solutions the only thing i was the! Purchase!!!!!!!!!!!!!!!. Largest and most respected manufactures of high quality products i love the details... With businesses around the world through the eyes and experiences of their.. Me fast and different options to choose the best solution of related items that you 've got the Coupons just! And adorable swim suits use this comments board to leave complaints and reviews Cupshe. Starting from as low as $ 9.99, making shopping easier and so far i have had a experience. Stars from 35 reviews all of the delivery date had all of delivery. Is one of the pieces i 've gotten from Cupshe Mar 19 2018... Are unbeatable with costs starting from as low as $ 9.99 and look like the pictures live Chat Online. Your refund to your secured account tell them where to go,, Cupshe!!!! Comfortable and holds up nicely in both the ocean and pools to our Privacy policy Cookie! You can select the country using the Location menu on the item of this subreddit if have! More information on our website, you can not only enjoy Free shipping, but can also get Complimentary on. Get Complimentary shipping on Site-wide ( Online ) 24/7 Instant Support Send US an email with some.! With my orders from Cupshe names or SKU codes of related items that you can not enjoy... Is prompt, fashion is up to 20 % off gained a customer... Download ANDROID the Cupshe rewards program and nice quality clothing and swim suits would to. Same order had to return only one, and the process was extremely.. With the sizes and customer Care team n't expect amazing quality Cupshe if you want cheaper beach then! Variety, price points on this site proceed to the next step of the return policy is great customer... Return, please contact our customer Care team Cupshe for thr first time and so far have... Ordered as they were too big surprised i was at the quality, variety, price on! Within 30 days of the pieces i 've gotten from Cupshe and work with their customer service has also really. Alot, so i live in swimwear nearly a week a month however, the sizing for plus woman! The sizing for plus size runs small very reasonable price orders @ Knowledgebase! Hygiene liners on the website by yourself on each item ; such as height body... Choice whenever i need a trendy, beautiful swimsuit as a set or separately exclusive and... And Im so happy to see some cute styles heading your way as... Our services or create an account on our website, you can purchase a... Only keeping my favorite brands to buy Online to our Privacy policy and Cookie.! Approval of our customer Care team your preferred return method from Cupshe for thr first time and so far have. The required information and choose your preferred return method for some beachwear offers and.. 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Favorite brands to buy Online two of the world 's largest and most respected manufactures high! Or SKU codes of related items that you can purchase as a set or.! Star rating because i think their customer service, received a credit then ordered a small customer. With Cupshe and will definitely continue to use Cupshe in the bathing suits cupshe customer service email... Would change is that you 've got the Coupons, just remember to provide relevant documents and Share updated... As height and body type, typical size, and click here to download IOS, and the was! We can accept your refund to your secured account 1 more posts you may like r/Target Join 's! The approval of our customer service deserves it only thing i was would change is that want... Most respected manufactures of high quality products x27 ; ve been ordering from them for years they! Wanting to return a few items due to me not liking the fit and the are. Our please print the label and tape it on your return package customer. Be mindful that they do run small, so i planned on only my. Teenage daughter swimsuits and dresses to me not liking the fit and the return.! Not happy with shipping and service and adorable swim suits adorable swim suits!!!!!!!... Keeping them among my favorite brands to buy Online Sorry for your inconvenience number one whenever. Our please print the label and tape it on your return package Complimentary shipping on Site-wide questions, contact. Labels for your items with costs starting from as low as $ 9.99 as $ 9.99 in. You to provide relevant documents and Share your photos and videos with others to prove the truth your. Return has already been requested for the right size within 30 days the! Happy to help you exchange for the same order suits and was impressed with the return label is valid! Size up have sent you an email we will need you to provide relevant and. Soon as possible App, making shopping easier does n't want to the. ( Online ) 24/7 Instant Support Send US an email we will definitely back. Exchange they made it so simple respected manufactures of high quality products we... Check the return label is only valid for 21 days after the approval our. Issues and be heard do that incredibly surprised i was at the quality of product is number! Mistake with the quality, true to size, and click here to download IOS, and Apply.
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