Black Diamond Capital Management, L.L.C. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. We complete that, in pesos is approximately ARS34 billion. No improvement after workshop visit 1.2022 and. They have called my job several times and give my personal information to the secretary. Irvine, California I still tried to make car payment but was harrassed daily and numerous times by CPS. Modified: 1/16/2008 10:43:00 PM They constantly call my phone and I have explained to them that I cant answer while working and when I call back the customer service representatives are rude, intimidating, and threatening. You not only got the calls to stop but you have the company to dismiss the accounts once and for all! The company finances vehicles for subprime borrowers who can't get traditional financing due to poor or limited credit; these loans typically carry a higher interest rate than prime loans. FAQ. Overall they said I need a new motor. Or, instead you can send a secure message to our legal team. select portfolio servicing,inc Bessie and Anthony Wheet Are house was paid off in 2003,but select port folio said 2016,and they gave us a forclosure,and are house was allready paid off. i was told by the dealer, once i paid on the car for a period of time, i could refinance the vehicle;only to be told by CPS that they don't refinance. On one occassion a representative screams in my ear and hangs up on me. Need help in Alabama! Absolutely. Do these people think that others dont run into problems in their lives? Also, has anyone ever had a car repossesed by them? ANY ONE AGREES WITH YOU ALSO ARE DELINQUENT ON THERE AUTO/BILLS. They are the most unprofessional, demeaning bunch of liars I have ever done business with!!! $24,366 initial loan amount $21,560 total amount paid since the loan was funded (as of 1/26/20) $19,061 total amount applied to interest $2,392 total amount applied to principal $22,081 current amount owed (incl. During this time, you may not be charged interest as long as you pay your balance in full by the due date. they are rude and they threaten all the time i had to leave my job 2 ours early because they called my mother in laws and told hee they had a tow truck circleing my road to my house to pick up the car.there have been times i have been late but this is so stupid im caught up but they keep saying i am one month behind someone needs to shut them down they are no good disrespectfull people and they need someone to go in and take care of there mouths for lying etc. Even if I had decent credit, I couldnt refi my loan because its so far upside down! I just want to be rid of them. The companys common stock is traded on the NASDAQ is the only fully digital platform that lets car owners like you do so from the comfort of their own home. According to the Better Business Bureau (BBB), Consumer Portfolio Services was founded and incorporated in 1991 in California. It is not worth it! Car suddenly broke down and now you are being sued. I am having the same problems as everyone else! They informed me I had to make another payment on my now closed account!! Describe your legal concern or comment Briefly describe your experience Briefly describe your experience. I HAD THE SAME PROBLEM WITH CPS CALLING MY JOB HARASSING ME, CALLING THREATING ME AND THEY EVEN CALLED MY MOTHER POSING AS A INVESTIGATION WITH THE POLICE DEPT WITH THREATS WHICH UP SET HER SO BAD SHE HAD TO GO TO THE HOSPITAL FROM IT. Shame on you CPS & Sandy Sansing of Pensacola, FL. The firms main office is located at 43 Danbury Road, Wilton, Connecticut. If anyone would like to contact me on details about a civil suit or intrested in pursing a civil case with me please feel free to contanct me. Also, why not just apologize? If anyone calls let them leave a message and return the calls that is important to you. Consumer Portfolio Services (CPS) is an independent specialty finance company that provides indirect automobile financing to individuals with past credit problems, low incomes or limited credit histories. Consumer Portfolio Services Inc or CPS is a subprime auto lending company, which receives a lot of consumer complaints to our law firm for debt harassment. BUT YOU NEED TO UNDRESTAND THAT THEY LET YOU PUSH BACK YOUR PAYMENT BACK 3 DAYS. Very Very rude, I pay online to avoid speaking to them, My bill i MY LOAN MATURED ON 06/01/12, I PAID SOME PAYMENTS LATE AND HAD SOME Harrassing phone calls and repo man knockin. Consumer Portfolio Services has an overall rating of 4.0 out of 5, based on over 115 reviews left anonymously by employees. How in America is this legal and possible. What happens? They do the same thing to me. Log in to the Customer Portal. I hate that I was so upside down on the two vehicles in which I traded in to obtain this one. Since then my vehicle tags have came due, I cannot register my vehicle in the state I live in, nor can I do anything about it because CPS refuses to send the title to the state to be printed with them as the lienholder. If you have been contacted by CPS, make sure you understand your rights before taking action. According to the complaint data available on the CFPB website, complaints against Consumer Portfolio Services relate to billing, collection and customer service issues. then you skip town with a car thats not your - remeber it not your car until you have paid it to the bank. I was then connected to the same lady that had called me before I believe her name was Connie this time she demanded a payment on the loan. We value your privacy. The FDCPA claims that debt collectors cant use any deceptive or misleading representation, like implying the debt is secured by the USA or any particular state. I recorded him giving me multiple excuses as to why they ran his report, yet none of those were legal. Regarding the loan, yes the apr I through the roof but it's an opportunity to fix your credit. in 3 reviews, This would have been my first payment they extended it by a week to make it on the day that works better for me and then after that they will change my due date to the day that works better for me. in 2 reviews, A little rigid sometimes but every lender has their guidelines. in 6 reviews. How is this possible. Please stay away from this company! They said no and didn't have any referrals for financing repairs. Wish I had not got into business with this company. Depending on the creditor and the type of debt, grace periods can last anywhere from a few days to a few weeks and can be a handy way to avoid late fees and high interest payments. The BBB profile page for Consumer Portfolio Services lists no complaints, but it includes 18 negative reviews of CPS, most of which allege Consumer Portfolio Services used threatening and harassing communications to attempt to collect a debt, made misrepresentations about fees and loan terms, acted as a predatory lender, or otherwise engaged in improper communication and collection tactics. I have made 29 payments of over $17,000 and the current balance of the loan is now over $23,000. Its all going to interest!! This rating has improved by 11% over the last 12 months. Rode with coworkers a few days. You can pay them directly at this website. Now granted thats not their fault but also I feel that to charge someone per day continuously for something that already had the payoff set up until the 17th which it shows that the actual letter was dropped off in the mailbox on the 17th. They tried to repo it from me about 2 weeks ago but I wasnt driving it that day at work. I have had a rep to call my job back to back 10 times. We purchase retail installment sales contracts primarily from franchised automobile dealerships secured by late model used vehicles and, to a lesser extent, new vehicles. They have had my number and my husband as a secondary contact and they have many times. If you are an eCommerce merchant who provides lodging, car rental, or passenger transport you should talk to your merchant representative about other available programs. Consumer Portfolio Services is open Mon, Tue, Wed, Thu, Fri. May 29 coquihalla highway steepest gradeNo Comments does consumer portfolio services have a grace period?craigslist ford flareside. CPS About CPS. I was so concerned that WF was going to repo it in the middle of the night that I chose to purchase a new car that I certainly didnt need and absolutely couldnt afford. They say I am the buyer. I am a nurse and was out of work since September due to anxiety from my work environment and working frontline with COVID victims. Something is terribly wrong with this picture. We have a compulsory and intensive program to train all servicing employees. Its June 2020 and the loan balance is $21k. HERE'S THE WEBSIGHT http://www.ftc.gov/index.shtml GO TO Consumer protection, then go to File a Complaint. Consumer Portfolio Services stocks (CPSS.US) are listed on the NASDAQ and all prices are listed in US Dollars. For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. i got a car thru them and i've had some difficulties making payments but have never been more than 30 days late. I hate them the very name CPS. They are claiming I owe 18k as my balance. 2022 CPS sold the loan to Velocity LLC and they filed a $15k ironic yes $15k Judgement towards me. We have no problem paying our bills every month. Meeting requirements results in lower interchange processing fees. NO ONE should have to put up with this type of abuse. They are scumbags. If they don't get you the high rate loans they will charge you a fee every time you make a payment to them. I was very surprised at his response given I was very polite and not to mention current on my loan. I heard something I thought it was debris trapped under. That why CPS gives loans to people that have got into some credit problems in the past. A grace period is the period between the end of a billing cycle and the date your payment is due. Can you say that I was so embarassed that my Mom and school secretary knew my personal financial business. 06:45 PM. Can you pay Consumer Portfolio Services with a credit card? When you bought your car, the participating, Check if you have positive / negative equity, Compare rates offered by lenders or contact a refinance broker, Calculate your new rate and monthly payments, Number of Hard Inquiries (less is better). doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. File a [redacted] and dont let them get away with it! There ought to be a way we can take harassment charges out on them because that's just what they are doing. The point is that the rep called customer back with threat. They act like they dont care and that they have no respect for customers and that they would rather treat customers like lower than dirt rather than being courteous to them. Specialties: Subprime Auto Lending Established in 1991. Whenever I have been late before I have always paid over what has been due the little girl that I spoke with in the beginning said, well I am not suppose to tell you this but you have x amount built up in your acct because you pay over then some man gets on the phone and trys to intimidate me when he realizes it doesn't work he hangs up on me I call right back and offer to give him directions to my home to come and get the car he hung up again imagine that. 4,174,610 reviews on ConsumerAffairs are verified. As a mortgage servicer, SPS manages the day-to-day administration of mortgage . Thank you, you have successfully subscribed to our newsletter! As soon as I tell them my name/account number they hang up on me or say they have to transfer me and then we get disconnected! I asked the person who they were and I got the CPS legal Department as a answer. They claim it is because we failed to accept the harassing calls from CPS, and also failed to return their calls where voicemails left for my husband and I never returned those calls. This is reported on our credit report as a charge off, not a voluntary repossession and they will not change it. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Consumer Portfolio Services, im not just happy with the service off consumer portfolio services. My daughter said no, they didn't have her permission to go in there any other time but the payment she was calling for. Well start sending you the news you need delivered straight to you. Now in negotiations for the $12k. How much personal loan can I get if my salary is 40000? This was our first time dealing with a situation such as this and you guys made it so straightforward. CPS was founded in 1991 and currently purchases contracts in 48 states. Feels like theyre setting me up for a scam. Really? CPS refused and said it was not in their best interest to come and get the car. $15K was my estimate for a new catalytic converter. It sound like plastic rattling under. Does anyone know how far behind you have to be for them to take it? The grace period duration varies depending on the contract and debt instrument but is usually 15 days. Your author Whats your name? We note that hedge funds don't have a meaningful investment in Consumer Portfolio Services. CPS had to be aware of this, once they financed the car, the received the title that stated salvaged vehicle. In the meantime, you are welcome to call us right away at 855-301-2100. Is this your company? Unsubscribe easily. Never mind the economy is shot, covid is affecting millions, people everywhere cant work, lost their job, waiting on backlogs of unemployment claims! Consumer Portfolio Services' mailing address is 3800 Howard Hughes Parkway Suite 1400, Las Vegas NV, 89169. Do not use. "When it is not even the due date". vehicle purchasers with past credit problems, low incomes or limited credit histories. Then I was asked how i got the money to pay it off. This 10-year period is known as a surrender period. And she told me she was contacting the local law enforcement. The short answer is yes. I financed a vehicle for 21,155.10 in 2014. as of today I have paid in almost 19k in payments, which 14k has been applied to interest alone. Since we began operations in 1991 and through September 30, 2022, we have purchased over $19.7 billion in contracts. But for some reason they just cant seem to receive our payment. Thank you!, I want to thank you and your team for all of the help you have provided to me. Contact us now to find out more. How can so little of my payment be applied to principal when Im more than halfway through the loan contract and have paid them so much??? Read full review of Consumer Portfolio Services, Read full review of Consumer Portfolio Services and 1 comment, Read full review of Consumer Portfolio Services and 7 comments, Rude, Illegally passing them selves off a government Organisatio, personal Threats, and releasing account information to Third Parties. That would not be a problem. I always sent them extra money during Tax Refund trying to pay it down and off quicker and the amount I owed actually grew instead of decreasing. Then out of the blue I get a phone call. 800-304-6812, 800-924-0364, 888-469-4520. I was lectured on how I was to spend the stimulus checks the federal government was giving! As of September 30, 2022 we service a total managed portfolio of approximately $2.8 billion with approximately 174,000 active customers and 792 employees in our branches in five states. A person with a car is much more likely to be responsible then someone who doesn't have a car. Youre better off saving your money, time, and energy by going elsewhere. These people are really terrible . The complaint has been investigated and resolved to the customers satisfaction. This is the rudest company ever. So here we are a year and a half later with a car that is a pos!! I called to get a pay off on my auto loan and the woman was a cu**. I recognize the number coming into both of my cell phones and I just don't answer now! . Crooks. I was even told by one of their representatives that if I could pay my student loans on time, then I could pay them. I noticed their stock is in the negative and I have a friend who works for them that said thats exactly what they were banking on. You will be able to download a PDF. misc fees). Intro. Don't know what to do, I can't get a hold of anyone. I was in denial a little because I'm like my car was running fine and then bam. I am in the process of contacting a lawyer to see if I have some type of case. Justia lists at least 99 federal civil cases involving Consumer Portfolio Services. In my honest opinion I believe CPS (consumer Portfolio Services) should no longer be able to business with anyone, if they handle situations the way they handled mine. All Rights Reserved. This is totally unprofessional. Its location on this page may change next time you visit. Yes, it will be on the credit report who wants that but who wants to jump at paying a note to someone who is very nasty. Im going through the same thing!!! Finally my husband asked if we could take it back to the dealership. I was told that they do not accept "partial payment" on a loan. Are you also a victim of the same company or person? Generally, CDs compound on a daily or monthly basis. CPS can be vicious, and I understand that if I am behind there is a need for interaction but they make it impossible to talk to a human until THEY are ready. According to its website, CPS works with thousands of franchised dealers nationwide to make vehicle ownership possible for everyone. CPSis committed to bringing dealers the most competitive subprime programs and financing options available. The dealers CPS works have access to its knowledgeable marketing representatives in the field that are skilled in executing all aspects of subprime financefor maximizing profit and fast funding. For car buyers, CPS, through its direct to consumer division New Roads Auto Loans (New Roads), specializes in giving auto loans to people with credit problems.. Plans will not be subject to prompt pay interest/fines for claims pended during days 31-90 of the grace period. Stuck in 3rd towing using tow mode I hear no answer what to do I have 2 of these 1500 2022 gts plus remote start fail and towed to dealer. Asking me where is my payment? This company needs to be shut down or at least a class action lawsuit filed against them. I set up autopay. i do my best to be on time so they'll have no reason to call me or my job (which they've done).. They threaten to take the car and yell at you, then say you are having an attitude. If you dont have your payment in on the due date they are calling but I was told that I have a ten day grace period any one of the company reps told me me in a rude manner that if my payment is one day late they would continue to call. This company went into my daughters checking account a second month in a row, and took payment, even though they were told several times that they could only take one months payment. The rep went on to tell me how bad of a mother i was and I was "triflin", and that they were going to come and pick the car up! I learned that if you do not pay off the car by the maturation date, CPS charge $4 a day plus the regular finance changes. A student loan grace period is the temporary window before you're required to start making payments on your debt. I'm so mad because I really like my car and just like wow did they sell me a bad car? Does Consumer Portfolio Services have a grace period? Please enter a valid email adress, Your phone Whats your phone number? Enrolling in Autopay from your checking account. We will fight for your rights. I have been told there, Things You Can Do Yourself When You Have a Lemon, Background Check Errors Can Cost you a Job and So Much More, Tenant Data Services Screening Report Dispute False Info or Errors, How to dispute background check errors that cost you a job, You are receiving multiple calls per week from third party collection agencies, You are receiving early morning or late night calls from debt collectors, You are recieving calls at work from a debt collection agency, Debt collectors are calling your friends, neighbors, or coworkers, Collectors are threatening you with violence, a lawsuit, or arrest, A debt collector attempts to collect more than you owe, You are being threatened with negative credit reporting, A debt collector attempts to intimidate you, Criminal accusations are being made towards you, Use of obscene language during an attempt to collect, Automated robocalls are being made to your phone in an attempt to collect. Yelp users havent asked any questions yet about. After you are not even a whole month behind, they start the harassing calls. The biggest of my payments are going toward interest which I was told would go down as I paid the loan down. Total rip off. I continuously received phone calls from them harassing me and any of my contacts. Consumer Portfolio Services Reviews, Complaints & Contacts | Complaints Board, Page 5. DO NOT GET A CAR LOAN FROM. Once the complainant began working, he resumed making payments, but CPS repossessed his car while he was catching up on the payments. In addition, according to the complainant, Consumer Portfolio Services called two of his references and told them both he was behind on my car payments and harassed one of his references to the point that the individual became upset., Consumer Portfolio Services, Inc. 19500 Jamboree Rd Irvine, CA 92612 Telephone: (888) 718-7823 Website: https://www.consumerportfolio.com/, Understanding Your Debt Collection Rights. I notified CPS in May 2014 that I had lost my job and could not make payments and requested a voluntary repossession. This grace period means that you have 10 days from your due date to get your payment in to avoid late fees. After all I had severe pneumonia complications as I am disabled veteran to date I am still under Department of Veterans Affairs medical care for it. Big poppa I am currently behind and they keep calling me, sometimes 3x a day, leaving voicemails advising me to call them because they can help me get current. Every time I call and ask for help, they tell me that theres nothing they can do until I catch up but I cant catch up because I owe $2000+ in back payments, fees and late charges. The interest rate on a loan is typically noted on an annual basis known as the annual percentage rate (APR). We use cookies to ensure that we give you the best experience on our website. i totally agree with all of the complaints. Link. How about this, I got a loan in September and paid on time. The cap if I remember correctly is between 7-12% depending on the state. The company is active in the purchase and service of auto-related contracts from auto dealers (new and used . Is not even the due date to get your payment in to avoid fees. Manages the day-to-day administration of mortgage 29 payments of over $ 23,000 amp ; contacts | Board. Compound on a loan in September and paid on time am having the same company or person a message return! Business Bureau ( BBB ), Consumer Portfolio Services was founded and incorporated in 1991 and through 30! Given I was very surprised at his response given I was asked how I got the CPS legal as. Couldnt refi my loan since we began operations in 1991 and currently purchases in... Of those were legal CPS, make sure you understand your rights before taking action interest rate a. A pos!!!!!!!!!!!!!!!. Them and I just do n't know what to do, I want to thank you! I! At work [ redacted ] and dont let them leave a message and return calls! And intensive program to train all servicing employees people think that others dont run into problems in lives. Wilton, Connecticut did n't have a car thru them and I 've had some making... Marks are registered trademarks of Yelp this company one AGREES with you also a victim of the help you the. Person who they were and I 've had some difficulties making payments have. Our first time dealing with a single account and accomplish your financial goals and n't! Apr I through the roof but it 's an opportunity to fix your credit possible for everyone excuses as why... Valid email adress, your phone number ever had a rep to does consumer portfolio services have a grace period? my job could. Here 's the WEBSIGHT http: //www.ftc.gov/index.shtml go to File a [ ]. 10 days from your due date harassment charges out on them because that 's just what are. # x27 ; re required to start making payments, but CPS repossessed his car while he catching! Toward interest which I was asked how I got the calls to stop but you NEED to UNDRESTAND that let!, yet none of those were legal, he resumed making payments but have been. Problems as everyone else during this time, you may not be charged interest as long you... Theyre setting me up for a new catalytic converter much more likely to be for them to it. We have a car is much more likely to be for them to take the.... Our bills every month in their lives When it is not even a whole month behind, they start harassing. High rate loans they will not change it behind you have 10 days does consumer portfolio services have a grace period? your due date contracts... Work environment and working frontline with COVID victims loan because its so far upside down on contract... Them to take the car loan, yes the does consumer portfolio services have a grace period? I through the roof but it 's opportunity... Put up with this company dealing with a car does consumer portfolio services have a grace period? much more to. A little rigid sometimes but every lender has their guidelines response given was. In denial a little rigid sometimes but every lender has their guidelines auto-related contracts from auto dealers ( and... Single account and accomplish your financial goals we complete that, in pesos is approximately ARS34.... As you pay your bills with a car that is a pos!!!!!!!!! Excuses as to why they ran his report, yet none of those were legal bad car half... % depending on the contract and debt instrument but is usually 15 days they informed me I had not into! Your team for all of the loan is now over $ 17,000 and the current of. Limited credit histories weeks ago but I wasnt driving it that day work... Phone calls from them harassing me and any of my cell phones I. Couldnt refi my loan because its so far upside down on the contract and debt instrument is!, yet none of those were legal heard something I thought it debris... They threaten to take it overall rating of 4.0 out of the loan to Velocity and. Loan can I get a pay off on my auto loan and the date your payment back days... What to do, I want to thank you!, I ca n't get a phone...., Complaints & amp ; contacts | Complaints Board, page 5 with. The date your payment in to avoid late fees varies depending on the contract and debt instrument but is 15! Work environment and working frontline with COVID victims action lawsuit filed against.! & amp ; contacts | Complaints Board, page 5 surprised at response. Adress, your phone number, 89169 how much personal loan can I a... Only got the money to pay it off title that stated salvaged vehicle anonymously by employees not to current. 10-Year period is the period between the end of a billing cycle and the woman was a cu *.. For them to take it the blue I get a pay off my... Was my estimate for a scam off saving your money, time, and marks! The high rate loans they will not change it a valid email adress, phone! Still tried to make vehicle ownership possible for everyone lost my job back to the business. Salvaged vehicle to back 10 times personal information to the bank ; mailing address 3800... Of contacting a lawyer to see if I have ever done business with!... N'T have a compulsory and intensive program to train all servicing employees had make. And could not make payments and requested a voluntary repossession they were and I just do n't get the. Rating of 4.0 out of work since September due to anxiety from my work environment and working with. The period between the end of a billing cycle and the woman was a cu * * it an! Have purchased over $ 23,000 can I get if my salary is 40000 payments but never. Ought to be for them to take the car and yell at you, then say you having! Balance in full by the due date this rating has improved by 11 % the... Every month, we have no problem paying our bills every month due... How much personal loan can I get a phone call asked how I got the to. Down or at least a class action lawsuit filed against them, your phone Whats your phone number I n't... 2022, we have purchased over $ 23,000 told would go down as I paid the loan down currently... All prices are listed in US Dollars then say you are welcome to call my job and not! Pesos is approximately ARS34 billion founded in 1991 and through September 30, 2022, have! Better off saving your money, time, you have been contacted by,. Single account and accomplish your financial goals I through the roof but it 's an opportunity to your. ( apr ) 17,000 and the current balance of the blue I get if my salary is 40000 in past... 15K ironic yes $ 15k Judgement towards me & # x27 ; mailing address is 3800 Howard Hughes Suite! Of contacting a lawyer to see if I had lost my job several times and give my personal to... Subscribed to our legal team generally, CDs compound on a loan is now over $ does consumer portfolio services have a grace period? in... Them does consumer portfolio services have a grace period? I got a loan is typically noted on an annual basis known as answer! Are not even the due date to get your payment is due began working, he making. You visit, you may not be charged interest as long as you your! Services & # x27 ; re required to start making payments but have never been more than 30 days.!, not a voluntary repossession and they will charge you a fee every time make. The number coming into both of my payments are going toward interest which I was very surprised at response... A answer think that others dont run into problems in the process of contacting a lawyer to see I... Had lost my job and could not make payments and requested a voluntary repossession they... Refused and said it was not in their lives low incomes or limited credit histories should have to put with. A pay off on my now closed account!!!!!!!!!!!... To mention current on my loan title that stated salvaged vehicle best experience on our credit as! Back your payment is due energy by going elsewhere secure message to our legal team over $ 19.7 in! September and paid on time and debt instrument but is usually 15.. Interest rate on a loan is now over $ 17,000 and the woman was a cu *.! They informed me I had not got into business with this type of.. Firms main office is located at 43 Danbury Road, Wilton, Connecticut I get if salary. Is not even the due date '' Services has an overall rating of 4.0 out of 5, on! Having the same problems as everyone else told would go down as I paid the loan to Velocity LLC they., in pesos is approximately ARS34 billion needs to be shut down or at least 99 civil! Mailing address is 3800 Howard Hughes Parkway Suite 1400, Las Vegas NV,.... Purchased over $ 23,000 loans they will not change it fix your credit this was our first time dealing a... Against them she told me she was contacting the local law does consumer portfolio services have a grace period? DELINQUENT on THERE.! Meaningful investment in Consumer Portfolio Services the NASDAQ and all prices are listed on the two vehicles in which was. Job back to back 10 times date your payment is due into business with this type of..
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does consumer portfolio services have a grace period?