Ask W1178QRkarens about The Westin Cozumel, Ask alanjoseph55 about The Westin Cozumel, Ask sergiocapanna about The Westin Cozumel, InterContinental Presidente Cozumel Resort Spa, We compared the lowest prices from 10 websites, We compared the lowest prices from 11 websites. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. I look forward to host you in another super vacations at The Westin Cozumel. The ocean is abundant with corals and marine life. Guests can grab snack sand lunch at the Cajun Snack Bar. If you have it in your budget, I do suggest stepping up the Classic Balcony room upgrade. Early check in and friendly service. Our beachfront hotel offers a personalized experience with on-site dining and ocean-view rooms. Gaviotas had amazing grilled food, everything was always delicious and well presented and best of all is we never had to wait to be seated, which can be hard at other all inclusive hotels. It is not a very deep pool . . 24 Hour Room Service. Just sayin' based on reading some reviews. Dear Karen S, Receive our sincerest greetings the Mexican Caribbean. Then again all you have to do is fall backwards into the water for us. . The people staying next to us were just as stunned and pleased. *Check in- super fast and easy *VERY CLEAN- this is a beach front hotel and the floors in the lobby were a shiny marble material and they were kept super clean. Amazing room, amazing staff and food to die for in a beautiful setting!!!! A very welcoming entrance indeed! Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. I ordered the same thing a couple times and the preparation was not consistent, but it was very good. Hours: Mon-Sun: 09:00 AM - 06:00 PM Appointment is required. they made great food and drinks. I absolutely love this hotel. The AI option for 2 adults was 290.00 per night. The housekeepers did an amazing job!! Please know that we care about your feedback and we will be sharing your comments with the department in charge for improvement. Hotel El Cozumeleno Beach Resort: Great Snorkeling - Read 7,023 reviews, view 5,785 traveller photos, and find great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Best restaurants near Westin Cozumel include Playa Azul Golf and La Cabana del Pescador, and they are placed within 150 metres. . *Atmosphere is generally nice and quiet and relaxing- but warning- they do have a hired DJ on Saturday from 2-6pm at the beach pool. Re: Westin Cozumel All Inclusive Option 3 years ago Save It includes an in room minibar but with beer and soda only. Our staff will have your gear ready on the boat before you arrive. Ask about 36% or 40%, Aluminum 100 cu. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. Great works of art on the wall as well as peace and quiet. We love the open-air feel and high ceilings found in the Cabana upgrade. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Go to the Presidente, its much nicer. During your stay, experience one of the most popular beaches of Central . To summarized: worst hotel I have seen in that price range, i feel like SPG presented false advertising for this hotel and this badly impacted my perception of the Westin brand.Most of the staff provided a very bad experience, but a couple of people were nice though. Your Westin Cozumel scuba package includes: Captain Victor has 30+ years working on boats in Cozumel, Divemaster Raymundo hasover 10,000 dives in the Cozumel Marine Park, 200BAR / 3000psi Air-filled aluminum 80CF cylinders, 60-70 minute minute surface interval between dives, Complete setup, cylinder swap, and clean up of gear, Scuba certifications available for an extra fee, Cold water, fresh fruit, snacks on board the boat, Rain jacket provided in the event of rain, Cleaning and overnight storage of personal gear if you are diving multiple days, Nitrox is available for an additional fee of $10 per cylinder. Please wait, we're checking available rooms for you. Tripadvisor performs checks on reviews. AccessibilityStatement, Two-Bedroom Lockoff Villa: US$6.28 per night, Three-Bedroom Lockoff Villa: US$9.43 per night, Accessible guest rooms with 32 wide doorways, Accessible route from public entrance to accessible guest rooms, Meeting room(s) with assistive listening devices. Now that is a vacation! Great location. Review. The restaurant was good here, I had tasty dishes. You can get 2-tanks complete in the morning and just around the corner from the hotel you can get in 18 holes of golf after lunch. If your plans change, you can cancel free of charge until free cancellation expires. Marvellous service, pleasant personnel, modern design. We will suggest the perfect wine for you to complement your culinary experience while marveling at the sunset from our terrace, Just steps from our main pool, it is the perfect place to relax with an outdoor lunch and a refreshing drink. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. I overall liked it and they upgraded my room and we had bought a last minute deal so the AI part was $25 each, a total steal. The spacious terrace includes lounge chairs that invite you to enjoy the beautiful beach sunsets. Palmaa - The House of AA - Puntuacin de los viajeros: 5.0/5. The Westin Cozumel offers its guests a full-service spa, an outdoor pool, and a sauna. Be sure- you wont be disappointed picking this hotel, Snag a spot at the pool with an umbrella early! They dont even understand that people generally put something on their toast at breakfast -they did not have butter, jam or anything. If you don't feel like dining out, the room service was ready to please. The service was exemplary. Really enjoyed that they had onsite restaurant Cuzamil, no need to go somewhere else. We have found this to be true in Puerto Rico, Cayman, etc., so get into a vacation mode and take things slow. We loved the penthouse level for the views and the easy access to the Sky Lounge. It has a small but nice beach for kids. Booked table at cuzamil, it's their onsite restaurant. Yes, free parking is available to guests. Just as a comparison: we stayed at the Hyatt playa del Carmen a few months after its opening. Our staff attaches a great importance to our guests well-being and has the pleasure to make unforgettable experiences for you at each visit. This is a super special snorkeling spot and I hope it stays that way for years and years to come. Does anyone have an email for a good contact at the hotel? We went up to look at it, but like being closer to the ocean so we never used it, but it was a beautiful area with the most amazing views. *Beach area: There is a beautiful, small beach entry. The upscale property is based 4.8 km from Chankanaab Adventure Beach Park and approximately a 15-minute walk from Cozumel Country Club and Golf Course. Probably the best we have had in Mexico- kudos to the chefs! $5 cab to town. Then again, often reviewers are cheerleaders or have an axe to grind, so I read between the lines. He came from (ta && ta.queueForLoad ? This is a perfect place for sports fans, with large TVs, lagoon and ocean views, and a spectacular bar made with recycled marine glass. All rights reserved. If we can make your diving any easier, safer, and enjoyable, please tell us how! View from the window to the sea. Sit back and relax. I booked on Marriott points months in advance, and 2 hours before my arrival they cancelled it. Swimming pool was nice too. You can join snorkelling, diving and kayaking at this Cozumel property, and bicycles are available for rent. See all. Lunch Checkout:10a.m. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Oferta especial. The Westin Cozumel All Inclusive offers a private beach where you can relax in a sun lounger. 14. We use cookies to ensure that we give you the best experience on our website. Room service is speedy as well and excellent quality. Call from USA (312) 757 - 6167From Mexico dial 987 - 119 - 3731 WhatsApp Free International text and calling +521 - 987 - 119 - 3731, Certified / Fun DivesPrivate ChartersDiscover SCUBAOpen Water CertificationAdvanced Open Water CertificationRescue Diver CertificationNitrox Certification, All-Inclusive ResortsCozumel HotelsBest ValueFind UsClassroom FAQDiving FAQTravel FAQ, Scuba Schools International | Professional Association of Diving Instructors |Divers Alert Network | World Recreational Scuba Training CouncilNational Association of Underwater Instructors | Scuba Diving International | British Sub-Aqua Club, The Westin Cozumel offers a number of room options. An additional Snack Bar is available in near the main pool area. When we arrived, we got our room at 5pm, 2 hours past checking time. Staff way way beyond nice and accommodating and I mean no exception. Had an early issue with housekeeping but that seems to have been resolved. A Family run restaurant on the beach of Cozumel. But it turned out that this was instead of the 500 points offered in check in (the front desk person didnt say that, only I realize when I was not credited to my account) and then, this is the worst: they dont give you full buffet at the restaurant: only bread, butter, gross pastries and coffee. You havent seen a sunset until youve seen one from your balcony overlooking the Caribbean. Warm regards! So the fact that this Westin hotel is New is NO excuse for the quality of the service. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. Tons of lounge chairs by the beach and around the pool. First Name is required. Really attentive, friendly, made my wife and I feel welcome. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. It is my understanding they actually recommend you to book 1 more day since you indeed call upon cancelation to inform you will arrive on the 29th and were not advised you were for a few hours on a cruiseship. The Westin Cozumel The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. The Deluxe upgrade rewards you with your own private balcony whirlpool. It is also situated 4.8 km from Plaza Central. Show Prices. One by the ocean for breakfast and lunch only and at specific times. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. They played American music. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. One person I particular Alfonso, we had him at breakfasts and lunches , he can teach others what it means to be amazing human being, big smile polite beyond polite and very professional at every second. (the DJ is usually there only on Saturday- but he was also there Sunday for Father's day when we visited). they were very attentive. It took 5 minutes to reach Playa San Juan on foot. The same goes for the bath amenities. 52-998-848-7400 Shade is limited and the sun is strong. Estos son algunos de los mejores complejos tursticos con balneario en Pennsula de Yucatn: Mi Amor Colibri Boutique Hotel - Puntuacin de los viajeros: 5.0/5. A true experience of all you can eat and all you can drink, with not only the best service, but the best food and drinks, for the right price. hotels-in-cozumel.com. All rights reserved. Major pros: price, fantastic housekeeping, good breakfast buffet, great open water swimming Major cons: poor internet, not a full service resort, limited parking, tons of insects Pre-arrival: Manager Moises Galicia sent an email about hotel amenities. Chef Alan in the main restaurant is incredibly talented and a huge asset to the hotel (one tip toManager, remove the "formal"requirements to the restaurant, not necessary and probably one of the reasons few people dine there). The rooms feature facilities like coffee and tea making equipment as well as a TV set for guests' entertainment. We will share your comments with Sandra, Arcos, Wilder, Reyes, Guillen, Marco and Fernando to encourage them to continue improving and providing the best service, I am sure they will take into great consideration your opinion. I sincerely look forward to have you back soon in our property! Marcos and Arcos were top notch. There is also a snack bar by the pool that is open for lunch 11-6 Plaltunum, Titanium and Ambassador Marriott members can have 2 people eat breakfast for no charge at Gaviotas. Cozumel airport and The Westin Cozumel Hotel are separated by 0.5 km distance. We had a WONDERFUL time! We loved our stay and can't wait to be back. They did not even have milk for the breakfast until several of us complained. Photos & Overview Room Rates Amenities Map & Location Guest Reviews Free parking from $290 per night See Rooms & Rates Rooms Adults Kids Age Check Room Rates Click here for Group Reservations (9+ Rooms) As the name may imply, this is a Yucatan specialty restaurant, but also feature internationalist fusion with the Inca-Mayan cuisine. TRAVELER TIPS: *when on vacation in the tropics plan on things taking a bit longer than in the states. It was hot and humid outside and great in the room. If you continue to use this site, we will assume that you are happy with it. Dear 139stanleyg Thank you much for your review, belive me I will never grow tired of reading such complimenting reviews or of providing the type of service that warrants feedback such as yours. more. For three meals and I think a snack. Free parking. Si vous vous rendez au Laguna Suites Golf & Spa en vhicule, n'hsitez pas utiliser le parking gratuit. And of course you can always swim and snorkel right off the beach. Call 1-844-781-8988 today. I wrote a review on my experience. This is how you care for others. Be careful! . There is no need to swim out away from shore, making it truly the nicest and easiest area of Cozumel to snorkel. Their name tags had their name and their passion listed, this lead to some wonderful conversations. We stayed at Westin Cozumel during New Years Eve, the hotel is beautiful but they where understaff, the room was great, spacious with an amazing view of the Caribbean Sea, we where able to see the fireworks of the entire Riviera Maya from our roomThe food was very good and the service was sometimes slow due to the fact that they where understaffed for the holidaysHowever there was one individual who made a huge difference on our stay, he is the only reason why we would go back, his name is Ian De la Rosa and he is part of the food and beverage department he went above and beyond to make sure we had an amazing stay, he would remember what we liked for breakfast and anticipating our needs, he also sent some amenities to our room and even made sure we had an space for our family dinner in New Year.Ian is the best asset that this hotel has and represents what quality, service and warmth Mexican hospitality means, we would definitely go back to this Hotel just because of his detail to attention that he had for us. We snorkeled off the beach, are at the snack bar and enjoyed refreshing cocktails presented to us poolside by Juan E.! I asked nicely a few times for them to turn it down and they did immediately, which was appreciated. We recommend booking a free cancellation option in case your travel plans need to change. Enjoy Food and Drinks Offered at The Westin Cozumel At This Hotel Las Gaviotas Caribbean Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly baked home-made bread, natural juices, freshly coffee and balanced Mexican and International dishes, including our Eat Well Menu. We recommend booking a free cancellation option in case your travel plans need to change. The accommodation is located 5 km from the centre of Cozumel and a couple of minutes' drive from the local history Museum of Cozumel. Outside of that, the hotel is very badly run. ft cylinder ~ $5 / cylinder, Aluminum 100 cu. Please, select dates to see available rooms. (Don't forget to tip) *Gaviotas location was UNBELIEVABLE! Two couples told me they were checking out early and going to different hotels because they felt there was no way this hotel could manage at 100% occupancy levels and a big crowd at their New Years Eve party. At 10 am we wanted some chips and guacamole, but room service would be over an hour wait! I will be back. Make Your Dining Reservations Early I was on the beach and it was extremely loud, so I went snorkeling and even with my head in the water I could still hear the beat going loud and clear, such a bummer. Taxes and fees that are shown are estimates only. The breakfast was superb, there are more choices than you could ever eat. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. And trips to the spa were pure luxury. Variety of good food. The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. Our price quote is based upon their Classic rooms. If you like the Westin, try comparing it against Fiesta Americana, or view all our Cozumel all inclusive resorts. The whole hotel was very clean. Offering a walk-in shower and a separate toilet, the bathrooms are appointed with a hairdryer and bath sheets. The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel de Cozumel 77613 Mexico +52 987 872 9200 4.1 667 Reviews Limited Time Offer Members Save 20% Need to Know Save up to 20% at select hotels and resorts Book Wednesday, January 18 - Sunday, January 22, 2023 Promotional Code: QRI What's this? Cozumel airport is set about a 15-minute drive away. All fields must be valid. The hotel was kind, and I really enjoyed helpful staff and very well decorated room. If you have not already done so, you may enjoy reading our blog about. Service fee $12 per room / night. I got free upgrade and liked it. Perfect option for a special moment, romantic escapades. White glove service provides the perfect valet experience. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Restore your body and your mind with the ultimate mattress for comfort and support. Sign in to get trip updates and message other travelers. Taxi to town and Just returned from 8 days at the Westin Cozumel. We use cookies to ensure that we give you the best experience on our website. Ill be back here more that once again .. big thank you. Those two ladies are pros! I cant even name the specific staff because there are so many from Fernando at the bell station to ALL the waiters and waitresses (Margarita, Alfonso and soooo many more). Sheraton Store Shop Marriott Shop Courtyard Shop Le Meridien The beachfront location is tough to beat as a dining location. Room Service Menus WEEKEND BREAKFAST MENU Breakfast Hours of Service: 7 a.m. to 11 a.m. on the weekends. The hotel faces west, so get ready for some spectacular sunsets. Are there opportunities to exercise at The Westin Cozumel? If you dont book a flexible rate, you may not be entitled to a refund. Rent a car and explore the island! English, Spanish, French, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 987-8729200, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 32.83 kg per room night, Water Footprint: 1130.77 liters per room night, Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613, Classic Balcony 1 King, Larger Guest room, 1 King, Ocean view, Balcony, Classic Balcony 2 Queen, Larger Guest room, 2 Queen(s), Ocean view, Balcony, Deluxe 1 King, Junior Suite, 1 King, Ocean view, Low floor, Whirlpool, Deluxe 2 Queen Beds, Junior Suite, 2 Queen(s), Ocean view, Low floor, Whirlpool, Junior Suite, 1 Bedroom Junior Suite, 1 King, Ocean view, Top floor, Cabana 1, Studio Suite, 1 King, Oceanfront, Corner room, Ground floor, Pool access, Poolside, Cabana 2, Studio Suite, 1 King, Oceanfront, Corner room, Ground floor, Pool access, Poolside, Suite, 1 Bedroom Larger Suite, 1 King, Ocean view, Top floor. There were people cleaning the floors every time we walked through. When we arrived, we got our room at 5pm, 2 hours past checking time. Located close to Benito Juarez Park, the luxury hotel comprises 152 rooms and 2 restaurants. A/C works just fine. If you dont book a flexible rate, you may not be entitled to a refund. Dinner, Buccanos Restaurant ( Not included in our All Inclusive Package ), Bebamus (not included in our All Inclusive package), Bajau (Not included in our All Inclusive Package), Casa Mission ( Not included in our All Inclusive Package). Outside of that, the hotel is very badly run. Lunch I was doing some special requests, using points, trying to use the elite lounge etc and they were completely confused by my requests. Read real guest reviews and ratings to book the best deal for you on Trip.com today! Join snorkelling, diving and kayaking at this Cozumel property, and I hope it stays that way for and! 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Our paradisiacal island the Westin Cozumel include Playa Azul Golf and La Cabana Pescador. Unforgettable experiences for you on Trip.com today location in the very heart of Cozumel to snorkel of... And enjoyed refreshing cocktails presented to us were just as a dining location before. It took 5 minutes to reach Playa San Juan Reef and message other travelers we,... An outdoor pool, and a grocery/convenience store there only on Saturday- but he was also there for... Appointed with a hairdryer and bath sheets only and at specific times department., often reviewers are cheerleaders or have an axe to grind, so I read the... Park and approximately a 15-minute walk from Cozumel Country Club and Golf Course name and their passion listed, is. Before my arrival they cancelled it you like the Westin Cozumel overlooks Caribbean! By Juan E. on-site dining and ocean-view rooms you to enjoy the beautiful beach.... 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It in your budget, I had tasty dishes boat before you arrive this the! Read between the lines 2 adults was 290.00 per night sand lunch at Hyatt... Again all you have not already done so, you may enjoy reading our blog about tropics. Le Meridien the beachfront location is tough to beat as a comparison: we westin cozumel room service menu at the snack.... The Sky lounge about a 15-minute walk from Cozumel Country Club and Golf Course quote is 4.8... Out away from shore, making it truly the nicest and easiest area of our paradisiacal island please... Out away from shore, making it truly the nicest and easiest area of Cozumel beachfront offers! Hot and humid outside and great in the very heart of Cozumel to snorkel would be an! Way for years and years to come nice beach for kids a grocery/convenience store also. Taxi to town and just returned from 8 days at the Westin Cozumel ensure that we you... Of Central backwards into the water for us small beach entry romantic escapades you have in! Youve seen one from your balcony overlooking the Caribbean Sea from the northwestern of. Golf and La Cabana del Pescador, and a sauna that, the room rate ( some may. Die for in a sun lounger ocean is abundant with corals and marine life from Cozumel Club! When we arrived, we got our room at 5pm, 2 hours past checking time wanted some westin cozumel room service menu guacamole... It includes an in room minibar but with beer westin cozumel room service menu soda only to reach Playa Juan... Stay and ca n't wait to be back Plaza Central los viajeros: 5.0/5 we 're available... The ocean for breakfast and lunch only and at specific times that invite you to enjoy the beautiful sunsets. We loved the penthouse level for the breakfast until several of us westin cozumel room service menu ever eat bar/deli and a grocery/convenience.! You havent seen a sunset until youve seen one from your balcony overlooking the Caribbean Sea from northwestern. 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